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Updated: May 19, 2020

For Nursery to Year 5 - an introduction for parents to Google Meet, our tool for Home Conference Calls.

English Version

Thai Version

For Nursery to Year 5 - an introduction for parents to Seesaw, our tool for Home Learning.

English Version

Thai Version

For Year 6 to 9  - our teachers are working through Google Classroom, all of the students are aware of the expectations.


COVID-19 : Frequently Asked Questions

CURRENT SITUATION (as of Friday 1st May): From Monday 4th May to Friday 10th July Home Learning will be provided for all students via live video-streaming, supported by 1-to-1 sessions with teachers and the online platforms of Seesaw (up to Year 5) and Google Classroom (Year 6 to 9). 

As directed by the Ministry of Education, all schools in Thailand must remain closed for pupils up to Wednesday 1st July.

Which are the high-risk countries that warrant a mandatory 14-day quarantine?

The high-risk countries are now referred to as those Territories outside the Kingdom of Thailand defined as Disease Infected Zones of the Coronavirus Disease 2019 (COVID-19) Outbreak. These are Disease Infected Zones and people who have travelled from, or transited through, these countries have to undergo mandatory quarantine and report electronically every day to the Ministry of Public Health for 14 days. If they develop any symptoms, they have to go into government organised quarantine. This link provides further information: https://ddc.moph.go.th/viralpneumonia/eng/index.php,and you will also find the table below.

The high-risk countries are:

Iran, Italy, Malaysia, Cambodia, Laos, Indonesia and Myanmar.

Note: The list of high-risk countries may be added to and the Ministry of Education may extend the quarantine period.

Are there other countries that warrant a 14-day quarantine?

Yes, the second level of concern is a list of countries that are referred to as at-risk and are subject to a travel advisory. These are Ongoing Transmission areas, where travelers are expected to undertake 14 days of self-quarantine if returning to Thailand from, or have transited through, one of these places. They are currently: China, Macau, Hong Kong, South Korea, the Netherlands, Spain, Switzerland, Germany, France, Japan, Taiwan, Singapore, the United States of America, Norway, Denmark, Sweden, the United Kingdom, Australia, Austria, Belgium, Malaysia, Canada, Portugal, Brazil, Czech Republic, Israel, Ireland, Pakistan, Finland, Turkey, Greece, Chile, Luxembourg, Poland and Ecuador.

Note: The list of at-risk countries may be added to and the Ministry of Education may extend the quarantine period.

When returning from self-quarantine, is there anything else necessary?

Yes. The school will need to be given a Doctor's certificate, confirming attendance at school is acceptable and/or a negative test result for COVID-19. These should be given to the School Nurse.

Must a child be self-quarantined for 14 days if he/she had contact with a person who had travelled to a high-risk country, if the child did not travel?

Yes, if that person is living in the same household as the child.

Does the 14-day self-quarantine apply to transits in airports located in high-risk countries?

Yes. A person who had made transits in airports located in high-risk countries will need to be in self-quarantine for 14 days upon arrival in Thailand, as would residents who live in the same household.

Can a parent who had travelled to high-risk countries drop off/pick up his/her child at school?

No. Anyone who had travelled to high-risk countries should be self-quarantined for 14 days and therefore should not visit the school premises.

Does Norwich conduct passport checks on its community to ascertain their travel history?

Yes. We will be conducting passport checks every Monday morning from Monday 16th March. We will be checking passports of all staff, students and any people living in the same household as the students for travel from, or through, high-risk or at-risk countries.

Which date does the 14-day quarantine start on?

The 14-day self-quarantine applies from the day of return to Thailand.

What should people do to help minimise the chance of infection?

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Maintain at least 1 metre distance between yourself and anyone who is coughing or sneezing.

Avoid touching eyes, nose and mouth

Wear a face mask if you are in close contact with others. But viruses can also transmit through the eyes and tiny viral particles, known as aerosols, can penetrate masks. However, masks are effective at capturing droplets, which is a main transmission route of coronavirus.

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.


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